TERMS OF SERVICE

Last updated: April 21, 2026 

These Terms of Service ("Terms") govern your use of ExerVid's services, operated by EMIRACMA DIGITAL LLC ("we," "us," or "our"). By purchasing or using our services, you agree to these Terms. If you do not agree, do not use our services. 

1. SERVICES

ExerVid provides AI-powered cinematic visual production services for niche fragrance and high-end cosmetic brands. Upon purchase, you submit your product photo(s) and specific requirements via our onboarding form, and we deliver finished high-resolution digital visuals to you within the stated delivery timeframe. 

2. ORDERS AND PAYMENT

All purchases are made in USD on a one-time, per-order basis. Payment is processed securely through Stripe. You authorize us to charge the listed price to your selected payment method. All sales are final upon delivery of the completed visuals. 

3. DELIVERY

Delivery turnarounds are strictly based on the selected package: 

• The Single Note & The Signature Line: Delivered within twenty-four (24) hours. 

• The Fragrance House: Delivered within forty-eight (48) hours. 

The countdown starts once your onboarding form and high-resolution product photo(s) are fully submitted and payment is confirmed. Delivery is made digitally via email or a secure download link. 

4. REVISIONS

Each order includes one (1) minor revision per visual. Revisions are strictly limited to correcting technical product visual errors (e.g., incorrect label rendering or product appearance). Revisions do not cover completely changing the creative style, lighting, mood, or creative direction established in your initial brief. Revision requests must be submitted within 5 business days of delivery. 

5. REFUND POLICY

Please refer to our Refund Policy for full details. In general, because our visuals are custom-produced digital deliverables, we do not offer refunds after files have been delivered. If you have concerns about your order, contact us at support@exervid.com within 5 business days of delivery. 

6. YOUR RESPONSIBILITIES

By submitting product photos and using our services, you confirm that: 

• You own or have the right to use all product images you submit. 

• Your products and brand do not infringe on any third-party intellectual property rights. 

• You will not use our visuals for any unlawful, misleading, or harmful purposes. 

• You are at least 18 years of age or have parental/guardian consent. 

7. INTELLECTUAL PROPERTY

Upon full payment, you receive a non-exclusive, worldwide license to use the delivered visuals for your business's marketing and promotional purposes, including social media, advertising, and websites. We retain the right to use anonymized or generalized versions of our production process (not your specific brand visuals) in our own portfolio and marketing materials, unless you request otherwise in writing. 

8. LIMITATIONS OF LIABILITY

To the maximum extent permitted by law, EMIRACMA DIGITAL LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services. Our total liability shall not exceed the amount you paid for the specific order in question. 

9. DISCLAIMER OF WARRANTIES

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific marketing results, engagement rates, or sales outcomes from the use of our visuals. 

10. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. 

11. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Updated Terms will be posted at exervid.com/terms. Your continued use of our services after any changes constitutes acceptance of the new Terms. 

12. CONTACT

For questions about these Terms, contact us at: EMIRACMA DIGITAL LLC 30 N Gould St Ste N, Sheridan, WY 82801, United States Email: support@exervid.com